This website, clariohome.shop, is operated by ClarioHome ("we", "us", or "our"). Throughout the site, the terms "we", "us" and "our" refer to ClarioHome. ClarioHome offers this store, including all tools, products, and services available from this site to you, the consumer, conditioned upon your acceptance of all terms, conditions, and policies stated here.
Registered UK Office: 39A Marylebone Ln, London W1U 2NP, United Kingdom • Official Email: help@clariohome.shop
All domestic appliance orders placed via our website are subject to automated verification and inventory availability. An order is confirmed when you receive our electronic sales confirmation and order reference number.
- Prices: All prices displayed on our website are inclusive of applicable UK Value Added Tax (VAT) unless explicitly stated otherwise.
- Discount Codes: Promotional coupons, such as CLARIO10, must be entered into the checkout discount field prior to submitting payment. Codes cannot be applied retroactively once payment has been captured.
- Price Accuracy: In the rare instance of an obvious typographical or electronic pricing error, ClarioHome reserves the right to cancel the affected order and issue an immediate 100% refund.
Title and risk of loss in any purchased appliance transfer to you upon physical handover by our freight couriers at your specified delivery address.
Standard mainland UK delivery is completed within 5 to 8 working days via 2-person white-glove logistics. Customers are requested to inspect the exterior carton before signing the delivery manifest. For full delivery conditions, please refer to our Shipping Policy.
Every brand-new ClarioHome refrigerator, freezer, and cooling unit comes with an official 2-Year Limited Manufacturer Warranty from the date of physical delivery:
- Covered: Electrical components, mechanical faults, compressor breakdown, and thermostat defects occurring under standard domestic residential use.
- Parts & Labour: Certified engineer repairs or total unit replacement are covered 100% at no cost to you.
- Exclusions: Damage resulting from commercial usage, improper electrical installation, cosmetic accidents post-delivery, or unauthorised third-party servicing.
In addition to your statutory rights under the UK Consumer Contracts Regulations 2013, ClarioHome offers a 30-Day Money-Back Guarantee. You may return any undamaged appliance within 30 calendar days of receipt.
To initiate an authorized collection, email help@clariohome.shop for an RMA reference. Full guidelines are detailed in our Refund Policy.
ClarioHome products are engineered and tested exclusively for domestic, residential household use. To the fullest extent permitted by English law, ClarioHome shall not be liable for indirect commercial losses, business interruption, or food spoilage resulting from appliance failure. Nothing in these terms excludes our liability for death or personal injury caused by negligence or statutory consumer rights that cannot be contractually waived.
These Terms of Service and any separate agreements whereby we provide you appliances shall be governed by and construed in accordance with the laws of England and Wales. Any legal proceedings arising from transactions on this site shall be subject to the exclusive jurisdiction of the courts of England and Wales.